Welcome to Wabot

Wabot helps your business talk to customers on WhatsApp, Instagram and Facebook Messenger from one place. Your whole team can reply from a shared inbox, send campaigns, automate common conversations and let AI agents answer questions for you.

Shared inbox

Every chat in one place. Assign chats to teammates, add notes and reply with templates or AI help.

Campaigns

Send approved templates to thousands of contacts, test different versions and track opens, clicks and ROI.

Workflows

Reply automatically, tag leads, call other systems and hand chats to AI bots, with no code needed.

AI agents

Train a bot on your website and documents so it can answer customers 24/7.

Commerce

Sell from your WhatsApp catalog, take payments and track orders.

Integrations

Connect Shopify, WooCommerce, Wix, Pipedrive, Notion and more.

Where to start

Quick startCreate your account and send your first message in about 10 minutes.

Connect WhatsAppLink your WhatsApp Business number, Instagram or Messenger.

For developersREST API, webhooks, embed chat and the MCP server.

FAQAnswers to the most common questions.

Key WhatsApp rules to know

WhatsApp has a few rules that affect how every business tool works, including Wabot:

• The 24-hour window. You can reply freely for 24 hours after a customer’s last message. After that, you can only send a pre-approved template until they reply again.
• Templates need approval. Meta reviews every template before you can use it. This usually takes minutes, but can take longer.
• Opt-in matters. Only message people who have agreed to hear from you. If customers block you or report you as spam, your number’s quality rating drops and so does your daily sending limit.