Claude

Wabot WhatsApp is listed in the Claude directory as a connector and as a plugin. Once connected, you can ask Claude to send an approved WhatsApp template to a customer, create a template and watch for Meta’s approval, or summarise the conversations that are waiting for a reply. Everything happens on your own Wabot account and your own WhatsApp Business numbers.

The connector works in Claude on the web, Claude Desktop, Claude mobile, Cowork and Claude Code.

What you need

• A Wabot account with at least one connected WhatsApp Business number.
• Your Wabot login (the email and password you use at app.wabot.shop).
• A paid Claude plan that allows connectors.

Connect from the Claude directory

1. Open the Wabot WhatsApp listing, or in Claude open Settings → Connectors and search for Wabot WhatsApp.
2. Click Add, then Connect. A Wabot sign-in page opens on api.wabot.shop.
3. Enter your Wabot email and password. If you belong to more than one workspace, choose the one Claude may use.
4. Click Sign in and allow. You are sent back to Claude and the connector shows as connected.

Claude receives a token for that workspace only. Your password is never shared with Claude or Anthropic, and you can disconnect at any time from the connector’s settings in Claude.

Tip

The same listing offers the Wabot WhatsApp plugin: the connector plus three skills that teach Claude how approved templates, the 24-hour reply window and Meta template approval work, and make it show you the recipient and text before any send. Install the plugin for the best results. It is open source at github.com/PinetechITSolutions/wabot-claude-plugin.

Note

No WhatsApp number connected yet? Create your Wabot account, finish the Meta onboarding in Wabot to connect your WhatsApp Business number, then return to Claude and click Connect again.

Connect by URL (custom connector)

If you prefer, add Wabot as a custom connector with the server URL below. Claude discovers the sign-in page on its own.

https://api.wabot.shop/mcp

In Claude Code, run /mcp after adding the server, or add it with:

claude mcp add --transport http wabot https://api.wabot.shop/mcp

What Claude can do

Area	Tools
Account	Read your account and list your WhatsApp numbers
Templates	List and read templates, create or update a template, check Meta’s approval status
Contacts	Find a contact by phone, create a contact
Messaging	Send an approved template message, send a session message inside the 24-hour window
Conversations	List recent chats, read a conversation, wait for or subscribe to live replies

Read-only tools run without a confirmation prompt. Tools that send messages or change data ask you to confirm in Claude first.

Example prompts

• “Find the contact with phone 919400294110 and send them the approved template order_shipped with the tracking link https://example.com/track/123.”
• “List recent WhatsApp chats and tell me which customers are waiting for a reply.”
• “Create a utility template called appointment_reminder that reminds the customer of their appointment time and location, then check whether Meta approved it.”
• “Create a marketing template called diwali_greetings in English with the header Happy Diwali, a body that wishes the customer and their family a bright Diwali with their name as a variable, and my shop name in the footer. Use Priya as the example name.”
• “Did Anita reply after our last message? If the 24-hour window is still open, send her a thank-you message.”

Creating templates from Claude

Claude passes the template as plain fields: the body with {{1}}-style variables, one example value per variable, an optional text or media header, footer and buttons. Keep headers free of variables and emojis, give an example for every variable, and expect the status PENDING until Meta reviews it. Ask Claude to check the status later; REJECTED comes with Meta’s reason and Claude can resubmit a corrected version.

Other MCP clients

Cursor, Codex and other MCP clients connect to the same server with the Client ID and Client Secret from Wabot under Account → Developer → Client Settings, sent as clientid and clientsecret headers. See MCP server (AI tools) for the configuration and the full tool list, including AutoFlow workflows and WhatsApp Flows.

Troubleshooting

“Couldn’t reach the MCP server”: check that https://api.wabot.shop/mcp is reachable from your network. The sign-in page is served from the same host.

Sign-in says the email or password is incorrect: use the login for app.wabot.shop, not your WhatsApp number or your Meta account. Agency logins cannot connect; sign in with a workspace user.

“This login has no Wabot workspace yet”: finish setting up your account at app.wabot.shop first.

A session message fails: the customer has not written to you in the last 24 hours, so WhatsApp only allows an approved template. Ask Claude to send a template instead.

A template cannot be sent: only templates with status APPROVED can be sent. Ask Claude to check the template status; PENDING means Meta is still reviewing it.

Claude says a tool needs a grant: this applies to Cursor-style credentials only. Enable the permission in Account → Developer.

Privacy

Tool calls carry only what you ask for (phone numbers, template names, message text) and the token for your workspace, and the results come from your own account. Wabot keeps an audit log of tool calls (tool name, account, time) for security and does not store your Claude conversation. WhatsApp delivery is performed by Meta’s WhatsApp Cloud API. See the Wabot privacy policy.